Refund Policy
Last Updated: 21 March 2024
We appreciate your patronage of https://frcnreach.com, operated by FRCN Reach. Please note that we do not offer refunds for services or products purchased through our website. All transactions are considered final upon completion.
Customer Responsibility
Customers are accountable for the purchasing decisions they make on our platform. Before completing any purchase, we urge customers to thoroughly review all information and specifications about the services or products they wish to acquire.
Consideration for Refund Requests
In certain exceptional circumstances, we may entertain refund requests. These circumstances may include:
- Erroneous Payments: Accidental or duplicate payments made in error.
- Incorrect Payment Amount: Charges that are inaccurate due to technical or clerical errors on our part.
- Payment Using Incorrect Details: Evidence of payment made using incorrect payment information, resulting in an unsuccessful transaction.
- Non-Delivery of Service or Product: Purchased services or products are not delivered as described for reasons within our control.
Submitting a Refund Request
If your situation qualifies under one of the exceptional circumstances mentioned above, you can submit a refund request to our customer support team at frcnreachltd@outlook.com. Please provide the following information in your refund request:
- Full Name
- Email Address Used for the Purchase
- Transaction Date
- Transaction ID or Receipt
- Detailed Explanation of the Issue
Review and Decision
Upon receiving your refund request, our team will carefully review the provided information. We strive to respond to all refund requests within 7 business days. Our decision regarding the refund request will be based on the validity of the circumstances presented and our policies.
Contact Information
For any inquiries or further clarification regarding our Refund Policy, please do not hesitate to contact our customer support team at frcnreachltd@outlook.com.
Kindly note that this Refund Policy is subject to change without prior notice. It is your responsibility to review this policy for any updates periodically. Thank you for choosing FRCN Reach!