Privacy Policy
Last Updated: 21 March 2024
At FRCN Reach, protecting your privacy is paramount to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide through our website, applications, and services.
1. Information We Collect
1.1. Personal Information: We collect personal information such as your name, email address, phone number, and business details when you interact with our website or services. Additionally, we may collect information about your interactions with us, including inquiries, requests, and feedback.
1.2. Automatically Collected Information: We automatically collect certain information about your device and usage of our website, such as your IP address, browser type, operating system, and pages visited. This information helps us enhance the quality and functionality of our services.
1.3. Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to gather information about browsing activities and preferences. These technologies help us personalise your experience, analyse trends, and measure the effectiveness of our marketing efforts.
1.4. Location Information: With your consent, we may collect precise geolocation data from your device to provide location-based services or improve the relevance of our content and advertisements.
1.5. Social Media Information: If you choose to connect your social media accounts to our services, we may collect information from those accounts to enhance your user experience or facilitate social sharing.
2. How We Use Your Information
2.1. We use the information we collect to provide, maintain, and improve our services, respond to your inquiries and requests, and communicate with you about our products and promotions.
2.2. We may also use your information to personalise your experience, analyse usage trends, prevent fraud, and comply with legal obligations.
2.3. We use location information to provide location-based services, such as finding nearby services or customising content based on your location.
2.4. Social media information may be used to enable social sharing features, personalise your experience, or facilitate interactions with your social network.
3. Information Sharing and Disclosure
3.1. We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These third parties are contractually obligated to use your information only to provide the services we request.
3.2. We may also share your information in response to legal requests, such as subpoenas, court orders, or legal processes, or to protect our rights, property, or safety, or the rights, property, or safety of others.
3.3. We may share aggregated or anonymized information that does not directly identify you for marketing, analytics, research, or other purposes.
4. Data Security
4.1. We implement robust security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and access controls.
4.2. Despite our best efforts, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
4.3. You can help protect your information by choosing strong passwords, keeping your account credentials confidential, and using secure networks when accessing our services.
5. Your Rights and Choices
5.1. You can access, correct, or delete your personal information stored in our systems. 5.2. You may also opt out of receiving promotional communications by following the unsubscribe instructions in our emails.
5.3. Please note that some features of our services may not be available if you choose not to provide certain information or opt out of certain communications.
5.4. You can manage cookie preferences through your browser settings or opt-out mechanisms provided by third-party analytics and advertising providers.
6. Children’s Privacy
6.1. Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately to request removal.
6.2. Parents or legal guardians may review, request deletion, or refuse further collection or use of their child’s personal information by contacting us.
7. Data Retention
7.1. We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. When we no longer need your information, we will securely dispose of it following our data retention policies.
7.2. We may retain certain information for extended periods for legitimate business purposes, such as maintaining records, resolving disputes, or enforcing our agreements.
8. International Data Transfers
8.1. If you access our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. Using our services, you consent to transferring your information to these countries.
8.2. We will ensure that appropriate safeguards are in place to protect your information when transferring it outside the European Economic Area or other regions with data protection laws.
9. Changes to This Privacy Policy
9.1. We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised policy on our website or by other means of communication.
9.2. We encourage you to review this Privacy Policy regularly to stay informed about how we collect, use, and protect your information.
10. Consent
10.1. By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
10.2. You may withdraw your consent at any time by discontinuing the use of our services or contacting us to request the deletion of your information.
11. Data Accuracy
11.1. We strive to ensure that the personal information we collect and maintain is accurate, complete, and up-to-date. If you believe any information we hold about you is inaccurate or incomplete, please contact us, and we will promptly update it.
11.2. You can also review and update your information through your account settings or by contacting us directly.
12. Third-Party Links
12.1. Our website may contain links to third-party websites or services we do not operate or control. We are not responsible for these third-party sites’ privacy practices or content.
12.2. We encourage you to review the privacy policies of any third-party sites you visit.
12.3. We may also integrate third-party services or tools into our website or services, which may collect information about your interactions with them. These third parties may have their privacy policies governing the use of your information.
13. Marketing Communications
13.1. We may send you promotional communications about our products, services, or events that interest you. You can opt out of receiving such communications anytime by following the unsubscribe instructions in our emails.
13.2. You can also manage your communication preferences through your account settings or contacting us directly.
14. Data Portability
14.1. Upon request, we will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format, or we will transmit it directly to another controller if technically feasible.
14.2. You may request data portability by contacting us through the provided channels.
15. Data Security
15.1. We implement robust security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and access controls.
15.2. Despite our best efforts, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
15.3 You can help protect your information by choosing strong passwords, keeping your account credentials confidential, and using secure networks when accessing our services.
16. Contact Us
16.1. If you have any questions, concerns, or requests regarding our Privacy Policy or handling your personal information, please get in touch with us at frcnreachltd@outlook.com. We are committed to addressing your inquiries promptly and transparently.
16.2. You may also submit requests about your personal information through our website (https://frcnreach.com/get-assistance/) or other communication channels.
